MS-721T00: Plan, configure, and manage collaboration communications systems with Microsoft Teams

About this course

MS-721T00: Plan, configure, and manage collaboration communications systems with Microsoft Teams prepares IT professionals to become Collaboration Communications Systems Engineers. Participants will learn how to plan, configure, deploy, manage, and troubleshoot Microsoft Teams-based collaboration systems, including Teams Phone, Microsoft Teams Rooms, Teams Premium, and other certified devices. Learners will engage in hands-on labs and real-world scenarios that emphasize secure collaboration practices like least privilege access, identity protection, conditional access, and threat monitoring using Microsoft Defender and Teams admin tools. By the end of the course, learners will be able to: Design and implement Teams Phone with PSTN connectivity (Calling Plans, Operator Connect, Direct Routing) Manage Teams meetings, webinars, and town halls Configure Microsoft Teams Rooms and Surface Hub devices Monitor and optimize performance using Teams admin tools, PowerShell, and the Call Quality Dashboard Apply identity and access management best practices Audience Profile Collaboration Communications Systems Engineers are responsible for planning, deploying, configuring, maintaining, and troubleshooting collaboration communication systems that include Microsoft Teams Phone, Microsoft Teams meetings, Microsoft Teams Premium, Microsoft Teams Rooms, flexible workspaces, and other certified and supported devices. They have a fundamental understanding of networking, telecommunications, audio/visual and meeting room technologies, and identity and access management. They're also proficient in managing collaboration and communications solutions by using Microsoft Teams admin center, Microsoft Teams Rooms Pro Management portal, PowerShell, and Microsoft Call Quality Dashboard. To succeed in their role, they collaborate with Teams administrators, Microsoft identity and access administrators, Microsoft 365 administrators, and owners of other workloads, including facilities managers, network engineers, security engineers, device manufacturers, telephony providers, and Microsoft Certified solution providers.

Instructor-led training for professionals and companies in Chile. Request dates, schedules, seats and commercial terms. Training hours and daily scheduling follow Netsolutions planning and are confirmed in the commercial proposal.

Course syllabus

1. MS-721 Plan and design Teams collaboration communications systems
2. Introduction to Teams meetings and calling
3. Plan for Microsoft Teams Phone
4. Plan for Microsoft Teams Rooms and shared meeting spaces
5. Plan and optimize network performance for Teams media
6. Configure and deploy Teams Phone
7. Configure and deploy Teams Phone with Direct Routing
8. Extend Teams Phone with additional services
9. MS-721 Manage Teams collaboration communications systems
10. Manage meetings and events experiences
11. Guided project - Create and assign Teams policies to meet business requirements in Microsoft Teams
12. Configure and manage voice users
13. Configure auto attendants and call queues
14. Configure, deploy, and manage Teams devices
15. Guided project - Prepare meeting room experiences
16. Monitor and troubleshoot Teams collaboration communications systems
17. Configure BYOD spaces and bookable desks